We are committed to ensuring that your privacy is protected and will always take care with your data. We will only collect or process data when absolutely necessary, and we will never sell, rent or otherwise distribute or make public your personal information unless we have your permission or we are required by law to do so.
We will use your data in accordance with the following legislation:
UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR)
This website collects and uses personal information such as:
– Contact information including email address and/or phone number
– Date(s) of reservations and any special requests made
– Information as required under the Scottish Government’s Test and Protect scheme; this may include the name of a ‘lead member’ of a customer group, the lead member’s contact phone number (or email/postal address), the date of visit and arrival/departure time. These details may vary in line with guidance from the Scottish Government or public health bodies.
If you choose to join our email newsletter via our website, the email address that you submit to us will be captured by MailChimp which provide us with email marketing services.
If you choose to make reservations using the LiveRes booking system via our website, we will then securely transfer your email address and contact details to Mailchimp.
Your email address will remain within MailChimp’s database for as long as we continue to use their services or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.
If you have provided your mobile phone number you may receive periodic SMS text messages from us.
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by emailing firstname.lastname@example.org.
You have a right to access the personal data that is held about you. If you would like a copy of the information held please email email@example.com.